Notification of final numbers is required within 72 hours of reservation.
Minimum order value of $80 excluding GST on weekdays.
Minimum order value for weekend functions is $550 excluding GST.
Any orders under $250 (excl. GST) incur a delivery fee of $10.
Orders delivered hot will incur a delivery fee of $10.
Cancellation Policy
- Cancellations made within 24 hours must be paid for in full.
- For functions over 30 persons, 72 hours notice of cancellation is necessary; otherwise 33% payment will be required.
- Functions over 50 persons, 1 weeks notice of cancellation is necessary: otherwise 33% payment will be required.
- For functions over 100 persons, 14 days notice of cancellation is necessary; otherwise 33% payment will be required.
- Any functions over $3,000 require a $1,000 non-refundable deposit.
- Any functions over $10,000 require a $2,000 non-refundable deposit.
- Functions cancelled over the Christmas period will be required to be paid in full.
Payment Terms
- Regular customer accounts must be paid within 14 days unless prior arrangement has been made.
- Payment is required within 3 days of functions priced at over $2000.
- Cash on delivery is required for private functions.
- A late payment penalty of 10% will be imposed.
- Late payments may also incur debt collection charges.
- All breakages, losses, or damages will be added to your invoiced.
